Returns & Refunds
Returns & Refunds
Your satisfaction is our top priority. At FVNLYXQ, if you're not 100% satisfied with your purchase, we’ve made our return process simple and straightforward so you can shop with absolute confidence.
1. 30-Day Return Window
We offer a 30-day return window from the day you receive your order. Please ensure all return requests are submitted within this 30-day period.
2. Return Eligibility Requirements
To be eligible for a successful refund, the returned items must meet the following criteria:
Original Condition: Products must be in the same condition as when they were received—unused, unwashed, and unworn.
Original Packaging: All items must include their original tags and be returned in their original packaging.
Proof of Purchase: A valid receipt or order confirmation number is required for all returns.
3. Return Address
To begin the process, please email our support team at support@fvnlyxq.com.
Authorized Returns Only: We cannot accept items sent back to us without prior authorization.
Return Logistics: Once your request is approved, we will provide a complimentary pre - paid shipping label along with detailed instructions.
Official Return Center:
FVNLYXQ Return Dept.
965 Douglas Hill Road
Lithia Springs, GA 30122
Phone: (657) 666 - 0607
4. Refund Time
Upon receiving and inspecting your returned item, we will notify you of the approval status.
Processing: Approved refunds will be issued to your original payment method within 10 business days.
Banking Delays: Please note that financial institutions may take additional time to post the credit to your account.
"Restocking Fee: We do not charge any restocking fees on all returns."
Note: 1.Please inspect your shipment immediately upon arrival. If you find that an item is defective, damaged, or incorrect, contact us at support@fvnlyxq.com right away. We will prioritize your case to arrange a prompt replacement or correction.
2.For defective products or incorrect items, the return shipping is free. For customer remorse (e.g., wrong size/color), the customer is responsible for a return shipping fee of 30$